2023-11-28 17:02:58
Cruise Ships Are Leveraging IoT For Personalized Customer Experience
Cruise lines are embracing IoT to enhance passenger experiences, utilizing data for personalized services and connectivity improvements. Mobile applications offer passengers easy access to various services, from trip planning to food orders, while AI, facial recognition, and wearables streamline boarding and enable touch-free interactions. Carnival's Ocean Medallion exemplifies the integration of IoT and AI, creating "smart cities at sea" with personalized accommodations and energy-efficient features.
